FREQUENTLY ASKED QUESTIONS
How can I place an order?
Simply browse our collections, select the items you love, add them to your cart, and proceed to checkout. You will receive a confirmation email once your order is successfully placed.
What are your shipping areas?
We currently provide shipping across Karachi only. Please check our shipping policy for delivery timelines and any regional restrictions.
How long will it take for my furniture to arrive?
Since many of our pieces are crafted with attention to detail, delivery typically takes 21 business days.
What materials do you use in your furniture?
We prioritize durability and aesthetics. Our furniture is crafted using high-quality materials, including premium Patex board and MDF finished with durable lamination and elegant Deco finishes as per requirement of design.
How should I care for my furniture?
To keep your furniture looking new, we recommend wiping surfaces with a soft, slightly damp cloth. Avoid using harsh chemicals or abrasive cleaners. For specific items, check the care guide included in your packaging.
What is your return/refund policy?
Customer satisfaction is our priority. If you receive an item that is damaged or does not meet our quality standards, please contact us within 24 hours of delivery. Please review our Return/Refund Policy l for details on eligibility and procedures.
Is there a warranty on your products?
We stand behind our craftsmanship. Most of our pieces come with a 1 year limited warranty against manufacturing defects.
What payment methods do you accept?
We accept Credit/Debit cards and Bank Transfers. All transactions are secured with industry-standard encryption.